Lankara Clothing
Terms And Conditions
General Conditions
- Lankaran Apparel as Lankara clothing, maintains the internet portal www.lankaraclothing.com, an online fashion store. On lankaraclothing.com customers will be offered goods. The offering on this site is only directed at end users of legal age. Goods will only be sold in normal household quantities. These terms and conditions find application in all contracts which members enter into via lankaraclothing.com as well as all business relationships between Lankara Apparel and its customers.
Delivery
- Delivery will only be given to the shipping address provided by you. It is your responsibility to ensure that it is possible to ship to the address during normal working hours. We ship according to the delivery timelines provided for each product. We ensure that we ship as early as possible, but for some products, the timelines are longer based on the availability of products.
We usually deliver within 4-6 working days of placement of the order. For orders with multiple items and different delivery times, the longer delivery time applies. For exchange policies, please check our section on Return/Exchange Policy.
Order Cancelation
- If an order needs to be cancelled please leave a note on our website, within 30 minutes of placing the order.
Service Complaints
- The satisfaction of our members is close to our hearts. Therefore, we strive to deal with your concerns as quickly as possible and to always provide you with our feedback after receiving your input. For service inquiries, please contact us: Email: lankarastore@gmail.com
Data Security
- As a part of your registration as a customer on lankaraclothing.com, you will be asked to provide personal data. This is data that is required by us to process the contracts concluded on www.lankaraclothing.com. All personal data is confidential and will be treated by us in accordance with relevant legal regulations. To safeguard your privacy in online payment transactions lankaraclothing.com uses the latest encryption techniques through our payment gateways.
CopyRight
- All content made available on or via the Site is protected by copyright, trademark, and other intellectual property rights and is the property of ANKARA APPARELS. Copying or reproducing any intellectual property on the Site is prohibited and unlawful and may be subject to criminal charges and/or fines. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
Image Rights
- All rights to use imagery on lankaraclothing.com lies with lankara. The use of the material - in whatever form - is prohibited unless explicit permission from Lankara Apparel has been granted.
Delivery & Returns
- We usually deliver within 4-6 working days of placement of the order. For orders with multiple items and different delivery times, the longer delivery time applies.
- We would like you to have complete peace of mind when buying products from lankaraclothing.com.
- In case of a manufacturing defect of the item, it can be returned to us within 10 days of receipt and you will be exchanged after the items have been inspected by us.
- Once your return is received by us, the refund is subject to your return having met the requirements of being undamaged and dispatched by you within 10 days.
- You can inform us within 10 days of receiving the parcel by writing to us at lankarastore@gmail.com. Please make sure that the items are securely packed and handed to our pick-up person.
- Please note that shipping charges will not be reimbursed.
Online Return Options
- Please return the package to the following address through a courier service of your choice or nearest post office by parcel post or speed post.
Address : Lankara Apparel, Mahamethgama, Rambukkana, Bandaragama (Online store)
Contact no. +94769909541
**Kindly make the payment to the courier at the time of collection
- Please make sure the returning package is sealed to avoid damages and order details are mentioned on the package. (Order number/ Name/ contact number).
- Please keep the proof of document.
- Once the package is received, the paid amount for the returned product will be credited to the purchaser’s Lankara account as store credits within 3 days after a quality inspection.
- Returns should be made within 10 days and in original, undamaged packaging with the tags intact. *If the product has not been returned in a fully resalable condition, we are unable to accept the return. The product will be returned back to the customer.
International Shipping
- Lankara clothing is not liable to pay any import charges or any other costs incurred by the customs department or the government of the respective countries.